You can call NYSEG at (800) 572-1131 toll free number, write an email, fill out a contact form on their website www.nyseg.com, or write a letter to New York State Electric and Gas Corporation, 18 Link Drive, Binghamton, New York, 13904, United States. You can also check your account status over the phone. If you’re not certain, you can make credit card payments, check balances, and find other information at nyseg.com. Review the payment amount and change if necessary. Please contact our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. and a Customer Service Representative will assist you. 460 talking about this. Over the Phone. Self service line (24 hours a day, every day). Note that NYSEG accepts payment from your checking/savings account. Box 5240, Binghamton, NY 13902-5240. Select Split this payment if you need to use 2 different payment methods or pay on 2 different dates. For natural gas emergencies dial 1.800.572.1121. You can also print this form and use it to gather the information you will need when you call NYSEG at 800.572.1111 You can view each of the available products by selecting a product category from the navigation menu and by clicking on each product for more details. Pay Your Bill Online View and pay your current NYSEG bill online, check your account balance, schedule future payments or set up recurring payments directly from a checking or savings account. Report electric outages 24/7 at www.nyseg.com or call 1.800.572.1131. Proof of residency and identification and any other forms can be emailed, faxed, or mailed to our customer service department at NYSEG P.O. 1.800.572.1111 Payment arrangements 1.888.315.1755. Phone Numbers (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays) Customer service line (billing inquiries, turn-ons/turn-offs, energy choice)? Contact NYSEG customer service. In some cases you may opt to select a payment date that is after your due date. Review the payment amount and change if necessary. When making a payment by phone, always use company phone numbers: NYSEG customers can call 800.600.2275. Quickly get a hold of the right department at NYSEG using the contact information below. NYSEG Smart Solutions currently offers a selection of the leading energy-saving products, some of which are eligible for NYSEG Smart Solutions's residential instant rebate programs. Whether you write, contact us by phone or send … Project SHARE is a resource offered and paid for by customers, employees, retirees, and matching grants from NYSEG. To make a payment over the phone, call 1-800-600-2275. You will need to use the secure third party service KUBRA to pay by credit/debit card. Before we can turn on your electricity and/or natural gas service, we will need to make arrangements to gain access to your indoor meter(s). Complaint Handling Procedure. 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